When you complete a purchase, you confirm that you have read and agree to our Terms of Service, Refund Policy, and Shipping Policy. You must agree before your order can be completed.

The policy documents linked above are the authoritative versions used at checkout. The sections below are a readable summary.

Your order confirmation does not guarantee acceptance. We may decline orders due to availability, pricing errors, suspected fraud, or shipping restrictions.

If a product is listed at an incorrect price or with incorrect application information, we may refuse or cancel the order — even if confirmed or charged. If payment was processed, a credit is issued to your original payment method.

Cancellations are subject to a 20% cancellation fee.

Sale pricing is valid only during the promotional period. Prices are not adjusted for purchases outside the sale. Rain checks are not offered.

Stocking products may be returned within 30 days, subject to approval and a 20% restocking fee. You have 14 days to report missing items and 30 days to report damaged or incorrect items.

All returns require an RMA before shipping anything back. See our full Returns page and Refund Policy.

Not eligible for return: special-order and made-to-order items; electrical components including the COBB Accessport; and any installed, used, or modified product.

Most in-stock orders ship within 1–3 business days via UPS, USPS, or freight. When free shipping is offered, we may select the lowest-cost eligible method.

See our full Shipping page and Shipping Policy.

International customers are responsible for customs duties, taxes, and brokerage fees. IAG is not responsible for customs charges or delays.

Many products are designed for off-road use where permitted. You are responsible for compliance with applicable federal, state, and local laws, including emissions regulations where applicable.

Products must be installed per manufacturer instructions. IAG is not responsible for damage or injury from improper installation, modification, tuning, or use.

Special-order and made-to-order items are final. No cancellations or returns are offered on custom-built orders.

Cancelled service appointments with deposits are non-refundable. Tuning deposits are non-refundable.

Military and first-responder discounts (where offered) apply to qualifying IAG products and generally cannot be combined with sale pricing unless stated otherwise.

All website content is owned by IAG Off-Road or its licensors. IAG trademarks may not be used without permission. © 2004–2026 IAG Off-Road.

Products and this website are provided "as is" to the fullest extent permitted by law. IAG is not liable for indirect or consequential damages. Our total liability is limited to the amount you paid for the product giving rise to the claim.

These terms are governed by Maryland law. Disputes shall be brought in Carroll County, Maryland. Claims must be commenced within one year where permitted by law.

IAG Off-Road
410-840-3555
support@iagoffroad.com
Monday–Friday, 8:00 AM–5:00 PM ET

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